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Mediation & dispute resolution

Make room for a constructive conversation.

A structured process to help parties explore an agreed resolution where mediation is appropriate.

A considered pathway

Start by assessing suitability.

Spotlight offers mediation as a distinct pathway within its legal ecosystem. An initial conversation considers the nature of the disagreement, willingness to participate, relevant conflicts and the conditions needed for a fair process.

The role of the mediator is discussed separately from legal representation. Process, confidentiality arrangements, fees and responsibilities are agreed before mediation begins.

Some matters may require another legal or protection pathway. Suitability is assessed individually, especially where coercion, violence or a serious imbalance could affect meaningful participation.

How to inquire

Begin with the type of dispute.

Initial inquiry

Describe the general category of the disagreement without sharing detailed confidential material.

Suitability discussion

Clarify the participants, purpose, process and any safeguards that may be needed.

Agreed arrangements

Confirm the role, scope and terms before a session is scheduled.

Let’s work together

Let’s find the right next step.

Discuss mediation